Privacy Policy for Window Rite Ltd

 

 

Effective date: 01/02/2026

 

At Window Rite Ltd (“we”, “us”, “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit windowrite.co.uk (the “Site”), contact us, submit forms or otherwise interact with us.

 

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

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1. Who We Are

 

 

Window Rite Ltd

Registered in England & Wales

Company number: 07915305

Registered address: Redwood House Snatchwood Road, Abersychan, Pontypool, Wales, NP4 7BJ

Email: dp@windowrite.co.uk

Phone: 01495 774082

 

We are the data controller responsible for your personal data collected via this Site. If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us using the details above.  

 

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2. What Personal Data We Collect

We may collect and process the following categories of personal data:

a. Contact and identity data

 

• Name, email address, phone number, address (when provided via forms).

b. Technical and usage data

• IP address, browser type, device type, pages visited, clicks and referring URLs collected through cookies and analytics tools.

c. Communication data

• Information you choose to send us in messages, enquiries or feedback.  

 

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3. How We Use Your Personal Data

We use your data for purposes including:

• Responding to your enquiries, requests and messages.

• Providing the products and services you request.

• Improving, analysing and managing the Site (including analytics).

• Sending service updates or transactional messages.

• Marketing, where you have opted in or where permitted under law.  

Legal bases for processing may include your consent, performance of a contract, or our legitimate interests (e.g., improving our services).  

 

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4. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, tracking pixels and other tracking technologies to collect usage data and improve the Site. Cookies may be essential (required for Site functionality) or non-essential (analytics and performance). You can control cookie preferences through your browser settings or consent banner where applicable.  

 

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5. Who We Share Your Data With

We may share your personal data with:

• Trusted third parties who support our business operations (e.g., analytics, IT, hosting).

• Law enforcement, regulators or other authorities if required by law.

• Service providers acting on our behalf under data processing agreements.

We do not sell personal data to third parties.  

 

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6. International Transfers

Where we or our partners transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or transfers to jurisdictions with adequacy decisions, in line with applicable law.  

 

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7. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes it was collected and as required by law (e.g., tax or finance record-keeping). We also consider business needs, consent expiry and legitimate interests when determining retention periods.  

 

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8. Security of Your Personal Data

We implement appropriate technical and organisational security measures to protect personal data from unauthorised access, loss, misuse or alteration. However, no internet transmission is completely secure.

 

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9. Your Rights

Under UK data protection law, you may have rights including:

• Access: Request a copy of your personal data we hold about you.

• Rectification: Correct inaccurate or incomplete personal data.

• Erasure: Request deletion of your personal data in certain circumstances.

• Restriction: Ask us to restrict processing in certain cases.

• Object: Object to our processing (including marketing).

• Data portability: Receive your data in a portable format.

 

You can withdraw consent where processing is based on consent at any time without affecting the lawfulness of processing before withdrawal. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are not being respected.  

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10. Children’s Privacy

Our Site is not directed at individuals under 13. We do not knowingly collect or solicit personal data from anyone under the age of 13.

 

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11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, legal requirements or services. The updated policy will be posted on this page with a revised effective date.

 

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12. Contact Us

 

 

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

 

Window Rite Ltd

Email: dp@windowrite.co.uk

Address:  Redwood House, Snatchwood Road, Abersychan, Pontypool, Wales, NP4 7BJ

Phone: 01495 774082